Smaller Hotels and Hostels Catch Up on Tech With New Wave of Software Makers

Smaller Hotels and Hostels Catch Up on Tech With New Wave of Software Makers
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  • For years, owners of small hotels and hostels have been signing up for subscriptions to cloud-based software, which generally gives them access to business data from mobile devices and spares them from being tethered to hardware.
  • Many owners of hotels and hostels with about 120 rooms or less use several separate online tools to accept and manage payments, manage their reviews on sites like TripAdvisor, distribute their rates to sites like Trivago or Booking.com, send emails and texts to guests, create and track customer profiles, and track and monitor room occupancy and inventory for check in and check out.
  • One company taking a different approach is Cloudbeds, a business that was the fastest growing travel and hospitality company in the U.S. last year, according to Inc. magazine.
  • Later this year, Cloudbeds aims to appeal to multi-property owners by taking its current user experience to daisy-chain several properties in one view rather than having to switch between multiple screens for each hotel.
  • The platform model is one of several approaches catching fire in hotel tech.


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