Flipkart ranked highly for 'fairness' of working conditions in India gig platform study

Flipkart ranked highly for fairness of working conditions in India gig platform study

  • Flipkart ranked highly for ‘fairness’ of working conditions in India gig platform study
  • As the name suggests, the project focuses on conditions for workers who are being remotely managed by online platforms and their algorithms — creating a framework to score tech firms on factors like whether they pay gig economy workers the minimum wage and ensure their health and safety at work.
  • The two initial markets selected for piloting the rating system are India and South Africa, and the first batch of gig economy firms ranked includes a mix of delivery, ride-hailing and freelance work platforms, among others.
  • For fair management, a good rating demands a documented process and clear channel of communication through which workers can be heard; decisions can be appealed; and workers be informed of the reasons behind the decisions.
  • Our hope is that our five areas of fairness will take a life of their own, and that workers, platforms and other advocates will start using them to improve the working conditions across the platform economy,” he added.


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