Federal Bank takes tips from Swiggy and Uber, may adopt Blockchain technology
10 April 2019 6:30 PM GMT
Swiggy and Uber users are pushing bankers to adopt digital technologies, says Federal Bank COO.
- In fact, Federal Bank has set its eyes on Blockchain technology to ease 15% of the country's foreign inward remittances.
- These and many such questions from the smartphone generation is making banks such as Federal Bank adopt technologies such as Internet of Things, Artificial Intelligence and Blockchain.
- "Customer expectations have changed so dramatically that it's no jaw-dropper to find Blockchain, robotics or cloud experts rubbing shoulders with bankers," says Shalini Warrier, COO, Federal Bank.
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