Startup Of The Week: Tact.ai
Tact.ai has built a conversational platform for sales teams that can be controlled using voice, chat, or text messages. By making personal?
- By making personal assistants more broadly available and easier to use, the startup aims to let sales people use their voice to automate daily administrative chores so they can spend more time focused on their core job.
- The company is part of a broader movement to use artificial intelligence, cloud-based platforms, and natural language processing, to revolutionize antiquated software systems used by enterprises.
- At the same time, companies were making massive leaps in the accuracy of natural language processing.
- Consumers were introduced to Apple's Siri in 2011, and later the Amazon Echo powered by its Alexa virtual assistant, essentially get them comfortable with voice interfaces.
- As a starting point, Tact.ai decided to focus on the challenges sales teams face using CRM systems.